7 Things Every Hotel Manager Should Know Before Installing EV Charging Points

Electric vehicles are no longer a niche trend; they’re fast becoming the norm. For hotel managers, this shift brings the new opportunity (and responsibility) of offering EV charging to guests. But before you start digging up your car park or ordering chargers online, here are 7 things you really need to know.

1. Know Your Guests – And Their Needs

"Do your guest come to you for business stays or leisure?"

Not all EV drivers have equal needs. Business travellers? May need high-speed charging if they’re only using meeting facilities while passing. Family holidaymakers and weeknight business guests? They’ll want to plug in overnight. Understanding your typical guest will help you decide what type and how many chargers you need.

Even have a look at your booking data or car park, you might be surprised who's already gone electric.

2. One Size Does Fit All (Chargers, That Is)

You may have heard there are different types of chargers and connectors, and not every EV fits every plug. The good news is Type 2 is the European standard for AC charging and CCS2 for DC charging. So, if you're attracting European guests you don’t need to worry.

3. Power Up Without Tripping the Lights

EV chargers draw serious electricity, especially fast ones. You’ll need someone to assess your hotel’s existing electrical capacity and evaluate if you need to upgrade infrastructure.

But don’t panic! Work with a specialist who can do a load assessment and suggest energy management tools (like load limiting or balancing).

4. Think Like a Guest – Convenience is Key

No one wants to download four apps and guess where to park. Ensure signage is clear, chargers are easy to access, and the process is seamless.

People like choice, so offering contactless, web payments and app-based solutions, and consider working with a provider that can integrate with or help you add info to booking confirmations or welcome packs.

5. Futureproof Your Decision

The number of EVs is rising rapidly, so today’s solution might be tomorrow’s bottleneck. Install infrastructure that can scale, even if you only start with a few chargers.

You could also think about solar integration or battery storage down the line. Sustainability sells.

6. Monetise It – But Don’t Be Greedy

You can charge for charging (pun intended), but pricing should be fair. Decide if it’s a complimentary perk, a revenue stream, or a mix depending on guest status.

Make sure you keep it transparent. Hidden fees are always bad reviews.

7. Promote Your Green Credentials

EV chargers aren’t just practical; they’re a marketing tool. Showcase your commitment to sustainability on your website, booking platforms and social media. You may even be eligible for green tourism awards or local grants.

People want to stay where their values are plugged in.

Conclusion:

Installing EV charging points doesn’t have to be a logistical nightmare. With the right planning, you’ll boost guest satisfaction, increase occupancy, enhance your brand and stay ahead of the curve. The best EV charging experience starts with your smart decisions, before the car even pulls in.